i like this part:
In California ... the significant financial contributions made by the wireless industry to state government gives the telecommunications industry enormous influence over entities like the Public Utilities Commission. In effect, this allows the wireless industry to make up its own rules.
since its us customers putting in money (not 100%, but still) into the wireless industry in the form of bills and fees, its not too far-fetched to think this money goes to the government entities who are supposed to protect our consumer rights. and with that statement above, it means we are paying people money NOT to help us.
i could understand if this is what drove Cho Seung Hui nuts.
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